Financial Services Sector

"If we want things to stay as they are, they will have to change" - Giuseppe di Lampedusa

• RETAIL BANKING

  Deregulation has created opportunities for new entrants while forcing existing financial institutions to innovate. High-street retailers and new bank start-ups are making their mark. Customers have more choice, making loyalty difficult to attain. New retail models and true multi-channel offerings can help to improve customer service and build loyalty. The consumer experience must be placed at the heart of the new business model to drive product innovation and revenue growth. We offer our clients a joined-up approach that considers customer needs, technology and regulation to deliver comprehensive and successful business strategies.

  PAYMENTS SERVICES

  Regulatory reform means the global payment market is becoming increasingly borderless. Changing commercial models are democratising payments. A wider variety of firms can now offer services across the payments value chain. Consumers want more convenient ways to pay that fit in with their lifestyle demands in a connected world. Mobile and contactless payments, prepaid and e-payments are just some of the innovations on which firms must define clear positions. Bayberry is working with some of the world’s major payment processors and technology vendors to help to shape the future of consumer payments. We offer expertise in commercial matters as well as in traditional and emerging payment technologies.

• CREDIT UNIONS

  Credit unions are facing increased competition as well as more sophisticated demands from members in an economy where sustainable business models are critical. You need reach and scale to compete successfully, grow your income, and comply with regulatory change. Sustainability depends on driving growth with services that appeal to your members at lower costs. This can involve shared services and co-operation with other credit unions in areas such as risk audit and management, IT, and marketing.

  Successfully adapting your credit union in the face of these demands depends on creating a business strategy that can inform every other decision you make. Starting with getting a deeper understanding of what your members really want, we can help you to define a sustainable business model and use this to make informed decisions on corporate structure, operating models and options for IT. And we will be with you every step of the way through to successful commercial delivery. A clear understanding of business goals is also essential to managing cost and risk in any shared service or amalgamation. Any IT decision you make needs to be informed by business strategy, and by a full understanding of the options available. And you can rely on our expertise to give this to you.

  With 10 years of experience in the Credit Union sector, Bayberry has delivered a number of industry-changing initiatives including current accounts, debit cards, shared back office platforms, shared EFT, shared risk management, and shared payment card services. Our hands-on experience means we understand the credit union difference and are ideally positioned to build strategies for income growth and business change and to guide you through all stages of delivering a successful project.

If you’d like to see what Bayberry can do to help your company, please Contact Us today.